Privacy Policy
Effective Date: February 01, 2025
1. Introduction
LEXRAG PTE. LTD. ("LEXRAG," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access our legal AI assistant services through our website https://lexrag.com ("Service").
2. Company Information
Company Name: LEXRAG PTE. LTD.
UEN: 202430939E
Registered Office Address: 10 Anson Road, #20-05, International Plaza, Singapore (079903)
Contact Email: [email protected]
Data Protection Officer: Aleksandr Khazov
3. Personal Data We Collect
- User Account Information: Name, email address, phone number.
- Payment Information: Processed securely through Stripe; we do not store payment details.
- Usage Data: Information about how you interact with our Service (e.g., logins, activity logs, device information).
- Cookies & Tracking Data: Details on cookies are outlined in our Cookie Policy.
4. How We Use Your Data
- To provide and improve our legal AI assistant services.
- To manage user accounts and subscriptions.
- To process payments securely.
- To send administrative notifications (e.g., account updates, payment confirmations).
- To comply with legal obligations under Singapore’s Personal Data Protection Act (PDPA).
5. Sharing of Personal Data
- Bitrix24 CRM: For customer relationship management (includes name, email, and phone number).
- Payment Processors (Stripe): To facilitate secure transactions.
- Legal & Regulatory Authorities: If required by law or legal process.
We do not sell or rent your personal data to third parties.
6. Data Storage & Security
- User data is stored on secure servers with encryption measures.
- We implement industry-standard security protocols to prevent unauthorized access.
- Retention period: Data is retained as long as necessary to fulfill the purpose for which it was collected.
7. User Rights & Data Access
Under the PDPA, users have the right to:
- Request access to their personal data.
- Request correction of inaccurate personal data.
- Withdraw consent for data processing.
To exercise these rights, contact our Data Protection Officer at [email protected].
8. Cookies & Tracking Technologies
Our website uses cookies to manage user sessions and enhance functionality. Users may modify cookie settings in their browser. For more details, see our Cookie Policy.
9. International Data Transfers
Your data may be processed outside Singapore, but we ensure compliance with PDPA data transfer regulations.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes via email or on our website.
11. Contact Us
For any privacy-related inquiries, please contact our Data Protection Officer:
Name: Aleksandr Khazov
Email: [email protected]
By using LEXRAG, you acknowledge that you have read, understood, and agreed to this Privacy Policy.